We currently offer subscriptions of the 150g tub or 150g refill pack on a monthly or quarterly basis. Prices include a 10% discount on subscriptions. Postage is charged at £3.75 per delivery. For delivery outside the UK, please contact us for a quote.
If you are a consumer, we are under a legal duty to supply products that are in conformity with the contract. Additionally, for some products bought online or over the telephone, you have a legal right to change your mind and cancel the contract within 14 days of delivery of the product, but not if you have opened the product.
Where you have a right to cancel a contract and you wish to do so, you simply need to let us know that you have decided to cancel. The easiest way to do this is to email us at firstname.lastname@example.org.
If you cancel your subscription contract we will:
— refund you the price you paid for the products. However, we may reduce your refund to reflect any reduction in the value of the products caused by your mishandling of them
— refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer
— make any refunds due to you as soon as possible and in any event within 14 days after the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us
We will refund the credit card or debit card used for the original payment.
If you cancel your subscription contract because you have changed your mind, you will need to pay the cost of returning the product to us.